Privacy Policy
Last update: Jan 2023
Thank you for using Ony Products & Services powered by Creative Glue Lab S.R.L.!
At Ony, one of our main priorities is the privacy of our customers, users, and visitors. This Privacy Policy document contains types of information that is collected and recorded by our website (www.ony.app) and Ony Products & Services and how we use them.If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at hello@ony.app.
This Privacy Policy applies only to our online activities and is valid for visitors to our website (www.ony.app) and Ony Products & Services with regard to the information that they shared and/or collect. This policy does not apply to any information collected offline or via channels other than our website (www.ony.app) and Ony Products & Services.
Definitions
When used, the following words and expressions shall have the corresponding meanings: "Ony Product", "Ony Services" or "Ony Products & Services" means any and all services or products that we provide under the Ony brand powered by Creative Glue Lab S.R.L. such as "Ony App" or "Ony White-label App".
Consent
By using our website (www.ony.app) and Ony Products & Services such as "Ony App" or "Ony White-label App", you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask for it.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
The information we collect helps us provide the Services to you, like processing transactions, authenticating your account, giving customer support, and improving our Website, and Ony Products & Services. We use the information we collect in various ways, including:
- Provide, operate, and maintain our Website and Ony Products
- Improve, personalize, and expand our website and Ony Products
- Understand and analyze how you use our Website and Ony Products
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, Ony Products, and for marketing and promotional purposes
- Send you emails
- Verify accounts and activity, to detect, prevent, and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent or illegal activity, including violations of Terms of Service policies
We share information about you with third parties when you give us consent to do so. For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial.
Website Log Files
Ony follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website we use 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on the visitor's browser type and/or other information.
Account Information
We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate Ony Products & Services. We also retain some of your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, support business operations, and continue to develop and improve our Products & Services.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Ony.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Ony, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that we have no access to or control over these cookies that are used by third-party advertisers.
Third-Party Privacy Policies
We may offer you the ability to interact with or share information with third parties through the Website and Ony Products & Services. For example, we may offer users the ability to log in to the Ony Products via a third-party service like Google, access embedded maps through Google Maps, or interact with social media networks via links on the Website & Only Products. When you intentionally interact with these third parties, we may share certain information with those third parties or receive information from those third parties, consistent with your privacy settings on the third-party service. Such information may include contact information, identification, demographic information, and device information and identifiers. You should always check the privacy settings and notices in these third-party services to understand how those third parties may use your information. We are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options. On our Website, you can choose to disable cookies through your browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers' respective websites.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.If you make a request, we have 21 days to respond to you.
If you would like to exercise any of these rights, please contact us.
Information storage and security
We use industry-standard technical and organizational measures to secure the information we store. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Ony does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our Website or Ony Products, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Changes to our Privacy Policy
We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on Ony Website, Products & Services homepages, login screens, or by sending you an email notification. We will also keep prior versions of this Privacy Policy in an archive for your review.
We encourage you to review our privacy policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy.If you disagree with any changes to this privacy policy, you will need to stop using our Services and deactivate your account(s).
